Introducing My Alcove

Introducing My Alcove! 🎉

My Alcove is each Housemate's New Virtual Home.

A one-stop-spot for all your Alcove needs. Learn more about the latest update to the #1 shared living platform.

Centralizing Your Alcove Experience

Improving clarity, transparency, and tenant experience is important to us.

Whether you want to renew your lease, check a support ticket, confirm your next payment, review documentation, and more, My Alcove is just a click away.

Click Here to See My Alcove For Yourself!

How to get there: If navigating from the Alcove Rooms log-in screen, simply click the grey tenant icon in the top right of the screen and select "My Alcove" from the drop down menu.

What Else Is New With Alcove?

Tenant Survey Responses - We Appreciate You and Hear You

Last month we asked you to share your Alcove experience with us. We are so thankful to everyone that took the time to fill out the survey, regardless of how high or low you scored us.

We are listening and constantly working to improve the Alcove Housemate experience. Here's are a few of our biggest takeaways and what we are doing to improve your experience.

Tenant Phone Calls 📲

Want to chat with an Alcove Support team member? We've expanded our communication channels to include scheduled outbound phone calls.

To schedule a call, kindly email a request to Support@AlcoveRooms.com and we will schedule a call within the next 24 hours at the latest.

(Demands and abusive language in text and email are not appreciated. We are quick to jump to action when engaged with respect and clear communication)

Faster Repairs 🛠️

We are frustrated for you when a Landlord is slow to reply and complete a repair.

Though Alcove can't go and complete the repairs ourselves, we can hold Landlords more accountable by increasing our follow-up emails, texts, and calls until the the repair is resolved in a complete and timely manner.

Rent Reminders

In addition to a payment section in My Alcove, we will also be emailing rent reminders each month.

Updated FAQs

Less questions more answers. Our FAQs are regularly updated and expanding. Check them out here.

Have questions? Reach out by email to: Community@AlcoveRooms.com